Frequently Asked Questions

CareeoCity is a peer-to-peer mentorship platform that connects students with verified mentors from top institutes. The platform exists to bridge the career guidance gap: giving every student access to honest, insider career perspectives from someone who has already walked the same path.

CareeoCity serves two groups. Students — primarily in Classes 10–12 and UGs/PGs — who want honest, real-world career guidance beyond coaching centres and textbooks. And mentors — students and graduates from top institutes.

Four streams are currently live on the platform:

Engineering Science & Innovation Business Management Mass Communication & Media

More streams will be added as the mentor community grows.

No. CareeoCity is an independent platform operated by Samadpath Ways Pvt. Ltd., Varanasi. We are not affiliated with any coaching chain, university, or edtech company. This independence is exactly what allows our mentors to give students completely unbiased, honest career perspectives.

Browse mentor profiles on careeocity.com, pick a mentor whose background matches your interest, and book a 1-on-1 session directly. Sessions are confirmed once payment is processed. You will receive a confirmation with the session link and timing details over email.

1-on-1 session pricing currently ranges from ₹299 to ₹799 per hour, depending on the mentor and session type. Group webinar sessions are priced lower — starting at ₹99 — allowing you to learn from mentors at even lower cost.

Sessions are private 1-on-1 conversations tailored entirely to you. You can discuss entrance exam strategy, stream selection, life at a top college, research opportunities, internship tips, job opportunitites, career path clarity — anything specific to your goal. Mentors are guided to give honest, practical answers, not rehearsed sales pitches or vague motivation.

Yes. ✓ Verified appears on every approved mentor profile. All mentors go through a verification process before going live — we check institutional credentials (college ID, degree proof) and conduct an onboarding review. Mentor profiles clearly state their institute, stream, and year of study or graduation.

If a session did not meet expectations due to a mentor no-show or a significant quality issue, write to us within 24 hours of the session at info@careeocity.com or WhatsApp on 9151748428. We review all complaints and will offer a resolution — either a rescheduled session or a refund, depending on the situation.

Absolutely. Early career clarity is one of the biggest advantages a student can have. Class 9–10 students benefit greatly from exploratory sessions that help them understand different career streams before committing to a subject combination in Class 11 — avoiding costly course corrections later.

Mentors can be individuals who are at their final stages of their undergraduate studies, or post grads, current or completed PhD scholars, or working professionals. The primary requirement is a strong command and deep understanding of their respective field or niche. Career pivoters with valuable insights and experience are also welcome.

This is something which is discussed during the formal meeting with the Team CareeoCity before any person officially enrolls here as a Mentor.

Visit careeocity.com/mentor-registration and fill out the mentor intake form. You will need to share your institute details, stream, and a brief bio. After verification, your profile will be reviewed and activated. The process typically takes a few business days.

There is no mandatory commitment. You set your own availability and accept sessions only when you are free. Most mentors start with 3–4 hours per week

Yes. CareeoCity supports both 1-on-1 sessions and group webinars. Webinars allow mentors to reach more students at once and are priced separately — typically ₹99–149 per attendee. Interested mentors can coordinate with the CareeoCity team to schedule, promote, and run their own webinar series.

Yes. All mentors agree to the CareeoCity Mentor Code of Conduct, which covers professionalism, punctuality, honest guidance, student confidentiality, and a strict no-promotion policy for third-party paid services during sessions. The Code of Conduct is shared during onboarding and must be signed before profile activation.

CareeoCity accepts UPI through our secure payment gateway. You will receive a payment confirmation via email immediately after every successful booking.

Cancellation or rescheduling requests made at least 36 hours before the session are accommodated without penalty. Requests made less than 24 hours before the session are subject to mentor availability. Refunds for valid cancellations are processed within 3–4 business days.

Yes. CareeoCity is open to partnerships with schools, colleges, and coaching institutes that want to offer structured mentorship programmes to their students. Institutional partners get access to group sessions, career workshops, and webinar integrations at negotiated rates. Write to us at info@careeocity.com to explore or approach us on 9151748428.

Yes — this is one of our core B2B partnership models. We work with coaching institutes and schools to integrate peer mentorship as a value-added offering for their students, co-branded or white-labelled depending on the arrangement. Get in touch to discuss terms and pricing. Reach us at 9151748428.

Sessions are facilitated via video call links shared through the platform. CareeoCity manages all scheduling, payment, and post-session feedback. Full end-to-end session integration within the platform itself is on the product roadmap and will be rolled out progressively.

CareeoCity collects only the information required to facilitate sessions. Student data is never shared with mentors beyond what is necessary (name and contact for the session), and is never sold to third parties. All data handling follows standard privacy protection practices.

Reach us at support@careeocity.com or through the contact form on careeocity.com. For partnership enquiries, write to info@careeocity.com. We typically respond within one business day.