CareeoCity — Career + Curiosity, at careeocity.com
Effective for all Mentees using careeocity.com. Please read these Terms carefully before using the platform.
Please read these terms carefully before using the website ‘https://careeocity.com/’ (hereinafter referred to as ‘Careeocity’). By using this website, you agree to abide by these Terms and Conditions, including but not limited to Policies, Reviews, Rules, and Guidelines, as applicable. These shall be deemed to be part and parcel of these Terms and Conditions (hereinafter referred to as “TERMS”) and may be amended by the Company from time to time without prior notice. The Company reserves the right at its sole discretion to change, modify, add, or remove portions of these Terms at any time. It is your responsibility to review these Terms periodically for updates/changes. Your continued use of Careeocity shall signify your acceptance of these Terms. As long as you comply with the Terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use Careeocity.
Careeocity provides a platform where professionals and students (hereinafter referred to as ‘Mentees’) seek guidance from industry experts (hereinafter referred to as ‘Mentors’). By registering as a Mentee on Careeocity, you represent yourself as a guidance seeker on the platform and warrant the Company in this respect.
Quick Reference
Who this covers
Students and professionals (Mentees) booking mentorship sessions on careeocity.com.
Sessions stay on-platform
All mentoring communication must happen through Careeocity — not via personal contact details.
Cancellations & refunds
100% refund 48h+ before a session; 50% between 48–12h; no refund within 12h. See Section 21.
Disputes
Email info@careeocity.com within 48 hours of the session with supporting proof. See Section 8.
The points above are for orientation only — the full clauses below (Sections 1–23) are the governing Terms.
Accessing or using Careeocity indicates your agreement to these Terms. The Company reserves the right to terminate your account if it is found that you are not eligible to use this platform. The eligibility here is defined by Careeocity with no liability to disclose it to any party. Careeocity is free to modify the eligibility from time to time at its sole discretion without any liability to give prior notice to the Mentees.
The Mentor agrees to provide guidance and mentoring to the Mentees in good faith and to the best of their ability via audio, video, or other modes of communication available on Careeocity only. Any direct communication between a mentor and a mentee excluding Careeocity’s involvement gives Careeocity the right to instantly terminate the registration of the mentee or take any corrective action as it deems fit.
Mentees are solely responsible for maintaining the confidentiality of their account credentials. Any unauthorized use of the account should be immediately reported. The Company shall not be liable for any loss due to unauthorized use of the account.
The Company may monitor, edit, or remove content that is deemed unlawful, offensive, defamatory, obscene, or in violation of these Terms.
Mentees shall be charged a certain fee specified at the time of booking a session. The fee is applicable only for that specific session and does not imply inclusion of, or the same rate for, any other service or resource availed through the platform. Careeocity reserves the right to modify the fee structure or terminate the contract in extreme scenarios.
The Company shall not be liable for any misrepresentation or omission of information by the Mentor or Mentee. The Company and the Mentor shall not be responsible for any damages or losses incurred by the Mentee based on the mentorship provided.
However, in case of any inappropriate language or behaviour used by the mentor during the session or other interactions on the chat, the mentor will be solely liable for such conduct and in no way represents CareeoCity’s interests in such cases. CareeoCity, in good faith, will intervene and make efforts to resolve such cases to the best of its capacity, though in no way being liable for such cases.
Disputes and complaints must first be referred via email (info@careeocity.com) to Careeocity with supporting proof and session recordings within 48 hours of the scheduled session. The Company reserves the right to adjust any refundable amount to the Mentees through adjustments in future mentorship sessions, as applicable. Refunds may be issued in cases of unresolved disputes, non-fulfillment of sessions, or violation of service agreements as identified by Careeocity.
The Company is committed to protecting user data. However, given the evolving digital landscape, it shall not be held liable for any data breaches beyond its control.
Service fees are subject to periodic revisions and applicable tax adjustments.
Mentees shall not contact mentors for private consultations outside the platform. Solicitation includes, but is not limited to, directly reaching out to Mentors for paid or unpaid mentoring services, asking for alternative mentorship programs, or redirecting Mentors to external platforms or personal services without prior written consent from the Company. In case of any such incident, the Company reserves the right to immediately cancel registration and cease refund of any fees already paid.
Mentees shall not disclose confidential information obtained from Careeocity to third parties. Careeocity retains full rights over all mentorship materials, including content, recordings, and any proprietary information shared within the platform.
The Company reserves the right to suspend or terminate Mentee accounts based on Mentor feedback or inappropriate discussions during a session. Factors that may contribute to termination include consistent frequent cancellations, inappropriate conduct, or failure to comply with platform policies.
The Company may assign its rights or obligations to any third party without prior notice.
All sessions are recorded by Mentors and retained for 6 months to support any dispute resolution. Mentees should parallelly record their sessions to speed up any future dispute resolution process.
These recordings will be used for dispute resolution and will be stored by CareeoCity for 30 days post the day of the session. The videos will be deleted from the Company database on the 31st day.
There may be cases where the platform prefers to keep session recordings for a longer period for social media, training, or quality purposes. In such cases, due consent will be taken from the mentee in advance.
All recorded sessions, discussions, and content created on Careeocity remain the intellectual property of the Company.
Mentees agree to indemnify and hold harmless the Company from any claims arising due to breach of these Terms.
Mentees’ personal data shall be collected, stored, and processed in accordance with the Company’s Privacy Policy.
The Company may use cookies and other tracking technologies to enhance user experience and improve services.
For any queries regarding these Terms, please contact us at info@careeocity.in.
Refunds for cancelled sessions follow the schedule below:
| Cancellation Window | Refund Entitlement |
|---|---|
| 48 hours or more before the scheduled session | 100% refund |
| Between 48 hours and 12 hours before the scheduled session | 50% refund |
| Within 12 hours of the scheduled session | No refund |
Mentees can reschedule a session up to 48 hours prior to the original scheduled time by cancelling the original session and booking a new session at the desired time. If less than 48 hours remain, the rescheduling request must be sent to Careeocity by email at info@careeocity.in. In this case, rescheduling will depend on the Mentor’s availability and consensus. If the mentor is not available, the mentee will have the option of cancelling the session per policy, or attending the session at the original schedule.
Severability Clause. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Acceptance of Amendments. By using Careeocity, you agree to these Terms and any amendments made from time to time. It is your responsibility to review these Terms periodically for updates.
Careeocity (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use careeocity.com (“Platform”). By registering or using our services, you agree to the terms outlined in this Privacy Policy.
We may collect the following types of information:
Personal Information: Name, email address, phone number, age, profession, education, and payment details.
Usage Data: Login details, device/browser information, IP address, and pages viewed.
Session Data: Notes, recordings, or resources shared during mentorship interactions (if applicable).
We use collected data to:
Create and manage your account.
Facilitate mentorship sessions between Mentors and Mentees.
Process payments securely through third-party gateways.
Improve user experience, communication, and overall platform functionality.
Ensure safety, security, and compliance with applicable laws.
Careeocity does not sell or rent your information. We may share data only with:
Authorized Mentors or Mentees as required to deliver services.
Third-party payment gateways and service providers.
Legal/regulatory authorities if required by law.
We use industry-standard encryption and security protocols to protect your personal data. However, no system is 100% secure, and you acknowledge that information shared online may carry some risk.
We retain personal information only as long as necessary to provide services or comply with legal obligations. You may request deletion of your account and related data at any time.
Careeocity may use cookies or similar technologies to improve user experience and analyze platform performance. You can disable cookies in your browser settings, though it may affect functionality.
You have the right to:
Access and update your personal data.
Request deletion of your account and associated information.
Opt out of non-essential communications.
Our website may contain links to external sites. Careeocity is not responsible for their privacy practices or content.
We may update this Privacy Policy. All changes will be posted on this page with a revised “Last Updated” date. Continued use of the Platform indicates your acceptance of changes.
For privacy-related questions, reach us at:
Careeocity Privacy Team
Email: info@careeocity.com
Varanasi, Uttar Pradesh, India